Terms and Conditions

These Terms and Conditions govern your use of the Swift VAT Pro website and services. By accessing or using our platform, you agree to comply with and be bound by the following terms. Please read them carefully before using our software or website.

Who we are

Swift VAT Pro is a trading name of Swift Catalyst Ltd, a limited company registered in England and Wales (company number 17130521). Our registered office is at 4 Birkshead Drive, Bradford, BD15 0FD. In this statement, references to "we", "us" and "our" relate to Swift VAT Pro. References to "our Website" or "the Website" relate to Swiftvatpro.co.uk.

The content of this site, including without limitation text, graphics, links or other items, is owned by Swift Catalyst Ltd unless otherwise indicated, and is protected by copyright. © Swift Catalyst Ltd. These terms and conditions are governed by and interpreted in accordance with English law, and the courts of England will have non-exclusive jurisdiction in respect of any dispute which may arise.

What this agreement is about

If you are a user of Swift VAT Pro, this agreement describes how you may use our Website, Products and Services, and is made up of these terms and conditions and our Privacy Policy.

We may change the terms and conditions of this agreement and our Privacy Policy at any time. Please ensure that you regularly check, read, understand and agree to the most recent version of this agreement and our Privacy Policy on our Website, as you will be deemed to accept all changes if you continue to use our Website, Products or Services.

Your use of this site

The Website is intended to help you record financial transactions and assist with your daily business activities. However, please ensure that any input data is correct and has saved as you expect. Any calculations, graphs, charts or information, automated or otherwise, should be carefully checked, and you should not rely only on this information. The information and materials contained in this site are provided "AS IS" and "AS AVAILABLE". By using our Website, you acknowledge that we are not your accountant and our Website should not be used as a substitute for professional accountancy advice.

Limitation of liability

This clause sets out our entire liability to you (including any Lead Business and/or Additional Business) which arises out of or in connection with this agreement, whether in contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise.

In no event will we be liable for any damages, including but not limited to direct or indirect, special, incidental or consequential damages, losses or expenses arising out of or in connection with this site or use thereof, or incurred as a result of any failure of performance, omission, error, defect, delay in operation or transmission, or system failure, even if we are advised of the possibility of such damages, losses or expenses. We will not be responsible for any of the following:

• Loss of profit, business or revenue and/or depletion of goodwill or similar losses
• Loss of use or loss of or damage to data/information inputted by you into our Website
• Any interruption to your business or damage to information, however that interruption or damage is caused
• Losses you suffer as a result of using our Website

Your and our responsibilities under this agreement are reasonable because they reflect that we cannot control how and for what purposes you use our Website, Products and Services; that we have not developed them specifically for you; and that, although we follow good industry practice, it is not economically possible for us to carry out all the tests necessary to make sure they are problem or error free.

Links to other websites

This site may contain links to other websites operated by third parties. The content, accuracy, opinions expressed and other links provided by these resources are the responsibility of the respective website operators and owners, and are not reviewed, verified, monitored or endorsed by us. We accept no responsibility or liability for any loss as a result of you acting or refraining from acting in reliance upon the content of other websites accessed through this site.

Your data

You own any data input into our Website, including all company and transactional information. You have sole responsibility for your data's legality, reliability, integrity, accuracy and quality. We will use data you provide to provide you with the Products and Services you have requested, and to undertake internal testing of our system to test, fix and improve the security, performance and provision of our Products and Services.

You warrant and represent that you will comply with the Data Protection Laws; that you are authorised to disclose any personal data you provide to us regarding persons other than yourself; and that you will obtain all necessary consents to disclose that personal data to us. We may provide data that you transfer to us to other organisations within our parent company, to law enforcement agencies where required by law, to other persons or organisations to meet any legal obligations (including statutory or regulatory reporting), and to any other person who has a legal right to require disclosure of the information.

Technical support

We aim to provide reasonable technical support where required. If you need support, have a question about our system, something doesn't work or you notice a bug, please send us a support request via the Support form or the Contact form on our Website. We will take steps to resolve any technical issues you report within a reasonable timeframe and will keep you updated. Technical support is available by live chat Monday to Saturday, 6:30 AM - 7:30 PM (UK time), and by email, with email replies within one business day. We do not provide technical support for any hardware, third-party software (such as your internet browser), services or other equipment (such as your computer).

Intellectual property rights

Although you have rights to use our Website, Products and Services as described in this agreement, you do not own any of the intellectual property rights in our Website or any of its related logos. We (or the third party from whom we obtain our rights) continue to own the intellectual property rights in our Website and any related logos, including any software we provide. You undertake not to use our name, domain, branding or logo in any promotion, marketing or other announcement.

30-day money-back guarantee

All paid plans are covered by a 30-day money-back guarantee. If you are not happy with Swift VAT Pro, email info@swiftvatpro.co.uk within 30 days of your first subscription payment and we will refund that payment in full.

Cancellation of your account

You may request cancellation of your account at any time. If you do this, it will be closed within 3 business days of your request. Please ensure you have saved any data you wish to keep, since we do not store any of your information once the account is deleted.

If your account is inactive, appears never to have been used after the initial registration, or has not been accessed in the past 3 months, we reserve the right to close your account. Before we do this, we will email you to ask whether you are happy for us to close it; if we do not receive a reply, or you do not log in, we will then remove your data and close your account. We may also close or restrict your account if your subscription fees remain outstanding, or close your account or reduce functionality if we decide to no longer offer a specific feature or where provision of a Service becomes impossible. If you have paid for a specific feature or Service that we no longer offer and there is time outstanding on your subscription, you may request a pro-rata refund.